Frequently asked questions
How long does it take to make a custom lipstick?
From blending, mixing, molding and packaging the average custom lipstick takes around only 30 minutes to make! This may vary depending on the number of custom products you choose to create during a given session.
Are your products vegan?
Our products include beeswax and are not considered vegan for that reason. We do use animal by-products which are made naturally during the animals life cycle. The animal is not killed to obtain the ingredient. We do not use animal-derived ingredients.
My favorite lipstick has been discontinued. Can you match it?
The short answer is YES!
Are you a cruelty-free company?
Yes we are! We adhere to a strict cruelty-free policy and source raw ingredients from only reputable suppliers. We continue to verify that all of our suppliers are cruelty-free and support our vision to end animal testing.
What is the best way to contact you?
We are a very small company consisting of 1 person! We may not be able to answer calls immediately but please leave a message and we will call you back as soon as we finish with our customers.
What is the TAT for my order?
We pride ourselves on providing you with the fastest turn around time (TAT) possible!