Question 1

How long does it take to make a custom lipstick?

Answer

From blending, mixing, molding and packaging the average custom lipstick takes around only 30 minutes to make! This may vary depending on the number of custom products you choose to create during a given session.

Question 2

Are your products vegan?

Answer

Our products include beeswax and are not considered vegan for that reason. We do use animal by-products which are made naturally during the animals life cycle. The animal is not killed to obtain the ingredient. We do not use animal-derived ingredients.

Question 3

My favorite lipstick has been discontinued. Can you match it?

Answer

The short answer is YES! The long answer is if you bring a product to be matched, we can create a lipstick color that is nearly indistinguishable from the original. That being said, every manufacturer has their own formulation. That means the feel, smell, and performance of their products are unique. Conjure Cosmetics is not different. Our lipsticks feel, smell, and perform like Conjure products!

Question 4

Are you a cruelty-free company?

Answer

Yes we are! We adhere to a strict cruelty-free policy and source raw ingredients from only reputable suppliers. We continue to verify that all of our suppliers are cruelty-free and support our vision to end animal testing.

Question 5

What is the best way to contact you?

Answer

We are a very small company consisting of 1 person! We may not be able to answer calls immediately but please leave a message and we will call you back as soon as we finish with our customers. Send us a message via any of our social media sites, website or email. These are usually answered a quicker since we have a little help behind the scenes.

Question 6

What is the TAT for my order?

Answer

We pride ourselves on providing you with the fastest turn around time (TAT) possible! Orders placed Tuesday through Friday BEFORE 9am will be shipped the same day. Orders placed Tuesday through Friday AFTER 9am will be shipped the next day. Orders placed Saturday through Monday will be shipped on Tuesday. Larger orders may require additional processing time.

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